FAQs

1. How do I order a custom street illustration?

Simply choose the number of buildings you'd like included, then upload or email your reference photos after checkout. I’ll confirm all the details with you before I start drawing.


2. What kind of photos do you need?

Clear, front-facing photos work best. You can send a mix of new and old photos, and let me know any specific details you'd like included or left out — like colours, shop signs, or flowerpots.


3. How long does it take to receive my artwork?

My standard turnaround time is 4-6 weeks, depending on how many commissions I have. If you need it for a specific date (like a birthday or wedding), please let me know when you order.


4. Do you ship internationally?

Yes! I ship worldwide from the UK. Delivery times and shipping costs will vary depending on your location.


5. Can I include buildings from different places?

Absolutely. Your illustrated street doesn’t have to be from one real-life street — I can combine houses, shops, venues, or holiday cottages from anywhere into one piece.


6. Can I order it as a gift and ship it directly to someone else?

Yes! You can add gift notes at checkout, and I can send the finished piece directly to your recipient with no pricing in the package.


7. Do you offer digital versions?

COMING SOON!  — you will be able to choose between a printed version or a high-resolution digital file, perfect for printing at home or gifting abroad.


8. Can I make changes once you've started drawing?

I can send you a sketch preview before I ink the final illustration. You can request small changes at that stage. Once the piece is inked, major edits will not be possible.


9. Do you offer framed prints?

Currently I do not offer framing, sorry!


10. What’s the best occasion to give a custom street print?

These make beautiful gifts for weddings, anniversaries, new homes, retirements, birthdays, or even to remember a special place or loved one. They’re made to be personal and meaningful.